Network engineering support
Installation, configuration and ongoing support of network resources (servers, bridges, routers, switches, Internet connection, remote dial-in/out services, gateways, backup hardware/software, network printers).
• Setup new server, upgrade of server software
• Analysis and troubleshooting network performance problems
• Installation, configuration and troubleshooting network applications software
• Internet connection - LANs, individuals, setup necessary firewalls and security
• Setup of remote access services - access over Internet via VPN
• Terminal services/Remote desktop 
• Wide Area Networking - connect remote LANs to each other
• Installation and configuration of e-mail solutions
• Server maintenance - installing patches, service packs
• Network administration /security maintenance

Desktop computing support
Installation, configuration and ongoing support of computers connecting to network resources.
• Setup, upgrades of PC's • Installation and configuration of new software on PC
• Setup and configuration of printers
• Ongoing maintenance and troubleshooting of desktop hardware and software
• Handling of warranty and third party service transactions
• Procurement - ordering of new software, hardware, supplies, services
• Maintain IT documentation where appropriate

Information technology management consulting
Enhancing the effectiveness and reducing the cost of information technology functions.
• Data security - auditing, development of improvement plan
• Disaster recovery planning and auditing.
• Procurement of new software, hardware, supplies, services
• Help desk management
• Information technology documentation and procedures